Best practices behind the success of a delivery management solution

 

Entrepreneurs need a delivery management tool for reducing the cost of operation and improving productivity. They have different types of the fleet to ensure faster delivery. Logistics providers want to use the resources effectively. They need software to track their vehicles. The main aim of the delivery management system is to retain happy customers. Vehicle maintenance cost plays a vital role to get the profit from the logistics business.

Multimodal Transport

Logistics providers use different transport models for managing delivery operations. They do not depend on a single transport channel. Multimodal transport uses multiple vehicles like trucking, airplane, train, and ship, and they are combined together to facilitate the fast movement of goods. This transport model needs little effort and a shorter time. Maritime shipment is cheaper than air travel. It needs more time for completing the dispatch. Train transport is significantly cheaper than the trucking and used for long-distance delivery. The delivery management system supports multimodal transport for providing efficient delivery.

Resource Management

Logistics providers use fleet vehicles and inventory efficiently to improve business revenue. Delivery schedules can be done to use vehicles efficiently. If the organization needs an additional warehouse during the seasonal time, then they can take it for rental for a short time span. The installation of a huge warehouse needs heavy investment, and it is not useful for non-seasonal times. If the logistics operator provides an effort based payout, then the delivery management system helps to calculate the payout accurately.

Customer Retention

On-time delivery is crucial for improving customer satisfaction. A route planner with GPS tracking helps the business operator to plan optimized routes for dispatch. It considers the traffic conditions, bad weather, and other constraints for route optimization. GPS tracking estimates the accurate time of arrival to customers. A field service business that implemented a route optimization system increase punctuality among its staff.

Cost Reduction Technique

One of the best ways to reduce the operational cost is to minimize the cost per delivery. It should be calculated accurately and minimized. This software is developed with an automated process and route optimization feature. The automation process helps to reduce manpower and saves more money. Route optimization technique reduces the operational cost. The most significant advantage of route planning is to save fuel. Identifying and reducing unnecessary consumption of fuel is important in the cost-reduction process. The management team of logistics support keeps lower costs to make the consumers happy.

Driver performance

The driver can plan the route manually. But, It won't give the real-time vehicle location and the business operator may not know the reasons behind the delivery delays. So, the logistics provider will never know the delay because of any bad environmental conditions, or extended breaks. A route planner system with advanced features like GPS tracking will allow you to monitor the drivers in real-time. They won’t take long breaks, and they won't run the vehicle for personal use during work hours.

Vehicle Maintenance Cost

Bad driving habits result in more fuel consumption which results in more fuel costs and vehicle maintenance costs. Vehicle breakdowns and unexpected repairs make a delay in delivery. The fleet operator will get actionable data of driver's on-road habits, which can be used to train them in practicing good driving habits and cutting down the wear and tear costs.

Geo-fencing

The best route planners offer Geo-fencing. This is a powerful technology that goes unnoticed frequently. Geo-fencing creates virtual boundaries around specific places on the map. It triggers an alert when the vehicle enters or exits on the designated area. This feature prevents vehicle theft and reduces the chances of drivers using business vehicles for personal use.

Express Delivery

Every customer wants the products delivered at a suitable time. The majority of the people are adopting the fast-moving lifestyle, and they need immediate dispatch. This delivery management system is developed to provide the dispatch expediently. Therefore, this system is developed with different options to provide the shipping based on the type of customers.

Features and benefits of delivery business software for a wide range of delivery services

Delivery is a process in which an organization executes its promise to their clients. People expect an efficient and fast delivery in the modern day business. Companies adopt various strategies for improving their process. Delivery management software plays a pivotal role for fastening the dispatch work. This software provides advantages such as keeping consumers well-informed, keeping drivers updated, and improving the whole delivery process. Delivery management solution supports a wide range of delivery services such as grocery, gas, courier, medicine, eCommerce, food, laundry and field services.

Fleet Management: 

Companies assimilate vehicles for their business to decrease the cost of operation. Fleet management is a process to oversee the fleet operations that include rider management, vehicle maintenance, route planning and fuel utilization to improve the productivity. Managing more commercial vehicles is an overwhelming challenge for fleet managers. Delivery Management Software plays an enormous part to organize the  vehicle activities. If companies are unable to manage their own vehicles, then they will outsource it from an external fleet solution provider.

Live Tracking: 

This technology is used to track the vehicle and get the authentic data of distance traveled. It helps to predict accurate delivery time. It also helps companies to reach their services to clients quickly and efficiently. Tracking is the motive behind the genesis of on-demand services which help consumers to meet their timely needs. This option helps to secure more sales for companies. Real-time tracking system gives continuous updates about in-transit shipments.

Route Optimization: 

Optimization algorithm is developed to carry out automated planning of transportation of orders. This is where route optimization comes to play for enhancing last-mile operations. If any customer alters dispatch schedule due to his unavailability, then he should use a last mile solution. Automatic route optimization system helps consumers to put the routing on an autopilot mode for a timely delivery. It uses various platforms and resources to generate single optimized routes by considering weather conditions and traffic. If a delivery consists of multiple pick-up and multiple drop points, then route optimization will be useful for fixing an exact pick-up time and drop time.

Powerful Analytics: 

Companies have direct access to data recorded from orders. By keeping track of data, clients can monitor the entire fleet. If the client checks the driver's performance, then he will know how to manage them in the future. This is an important feature as the client can gather details related to shoppers and customize the services based on their requirements. Clients can check the trip details and other reports which helps to predict budget and future planning. Detailed reports could be customized as per client requirements. It would help the client to eliminate the bottlenecks in the existing delivery network.

Dispatch Management: 

Delivery management software assigns the dispatch automatically to delivery partners. If a registered consumer places his requirements, then the software will assign it to a driver. Drivers are using it to accept or reject orders. A web panel in the software access the data to know the status of the delivery. It sends the details to the customer throughout the process. It has a web link of map view where the purchaser can track the order. Once upon a time, operations managers were running behind the riders to know their presence. Nowadays, managers mark online attendance by using this software. They can view the track of deliveries done by a particular rider with the help of this software.

Digital Proof of Delivery: 

Digital mode replaces manual processes. Digital Proof of delivery is better than paper process. This Transformation helps to know order's journey. Buyers can receive their bills digitally. Riders no longer have to carry paper documents. All digital proofs are located on a single device which the rider gets a signature from the customer after delivering the order. Employees will no longer spend time scanning all those papers or input those data manually into systems. This digital solution helps to save the paper and accelerate the delivery process. It frees up employees to focus on other tasks.